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02

IT Business Process Outsourcing

Do what you do best and outsource the rest.  

 

Business Process Outsourcing (BPO) enables companies to concentrate on the core aspects of their business. Companies generally outsource processes to reallocate accountability and control costs. This allows management to be in a better position to focus on core areas, and not keep itself engrossed in other areas. Cost reduction is another reason why companies use the BPO approach. BPO provides quantifiable benefits through improved efficiencies, lower overhead, reduced payroll and benefit expenses, and fewer capital investments. 

Of course, there are other BPO benefits like increased capability, assurance of utilization of the most advanced skills and technologies and guaranteeing that best practices are used at all times. 

Global Spade can support you on most of your IT business processes, either as a one-by-one BPO service provider or as a strategic IT partner. Here are some of the examples of IT business processes that can be outsourced: 

  • Application Support & Maintenance
  • Software product development / R&D processes
  • Project management
  • QA & IT audit processes
  • Corporate Document management & monitoring
  • Corporate portal content Support & Data entry
  • Database management
  • IT Security support & Analysis

Obviously, it is not a complete list of business processes from the IT point of view. On many occasions,  we experienced a mix of processes customers would like to outsource, or sometimes the process to be outsourced is very specific and industry oriented. In any case, we are always happy to consider the opportunity to support you.  

The most appropriate model for collaboration when you outsource a process is the  Service Level Agreement approach which guarantees transparency, efficiency and control on your process and its cost. Global Spade is also ready to suggest improvements and modifications to your business processes based on our in-depth IT experience.

Please Contact Us to find out how we may help you.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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2173 Salk Ave.
Carlsbad, Ca 92008
Phone: (760) 579-7380